The Catalog Quality Operations team at Amazon is looking for highly motivated and talented candidate to manage the audit team responsible for the proactive management of our retail catalog. The ideal candidate must demonstrate strong leadership and management skills, outstanding verbal and written communication skills, and a commitment to excellence. In addition, the candidate must be proficient in American English and demonstrate outstanding collaboration and professional skills.
Core responsibilities for this position include:
· Manage CQ Audit staff and oversee day-to-day operations
· Responsible for delivering staff performance reviews
· Prepare detailed operational reports and metrics to guide and manage staff on an on-going basis
· Create and deliver management reports and presentations
· Responsible for operations processes standardization for maximum efficiency
· Ability to produce executive metrics and make recommendations for process and systems improvement
· Scope and launch new audit activities
· Build strong relationships with other teams to on-going value add and ensure long term success
· Share operational and quality best practices across the extended CQ team and contribute to the CQ program
· Responsible for the overall value and quality of the output of the CQ Audit team.

· Bachelor degree in one of the following fields: Information Science, Library Science, Computer Science, Business Administration, Finance, Accounting.
· Minimum of 6 years of working experience in operations management or similar fields with at least 2 years of team management experience.
· Strong business analytics and leadership skills
· Proficient in American English. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension.
· Strong working knowledge of basic computer business applications such as MS Word and MS Excel, Outlook.
· Strong background in web search and familiarity with various ways used for searching for information
· Familiarity with online retail (e-commerce) and Internet search industries
· Willingness to work with sensitive issues, including but not limited to:
o Adult content
o Religious and philosophically sensitive issues
o Alcohol, tobacco, weapons and other potentially offensive products

· Master’s degree in management is a plus
· Strong interest in metrics and reporting is highly desirable
· Audit certification and previous experience in data or system audit is a plus